Beecharge - Privacy Policy

UEN 201942438E

AZ@Paya Lebar 140 Paya Lebar rd #06-01, Singapore 409015

1. Introduction
2. Important information and who we are Welcome to Beecharge's Privacy and Data Protection Policy ("Privacy Policy"). At Beecharge ("we", "us", or "our") we are committed to protecting and respecting your privacy and Personal Data in compliance with the law and guidelines of the Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, process and keep your data safe. The Privacy Policy will tell you about your privacy rights, how the law protects you, and inform our employees and staff members of all their obligations and protocols when processing data. The individuals from which we may gather and use data can include: - Customers

and any other people that the organisation has a relationship with or may need to contact. This Privacy Policy applies to all our employees and staff members and all Personal Data processed at any time by us.

Legal basis for data collection

1. Types of Data / Privacy Policy Scope "Personal Data" means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together below. Not all of the following types of data will necessarily be collected from you but this is the full scope of data that we collect and when we collect it from you: - Profile/Identity Data: This is data relating to your first name, last name, gender, date of birth. - Car Data: this is data relating to your car and includes, make and model, location, state of charge and odometer

2. When our Services are used Personal Data may be collected through the normal operation of use of our App, Web Services. Some are examples are:

   • Your location information
   • Feedback, ratings, compliments
   • Transaction information (Such as payment method);
   • Information about how you interacted with our Apps, Website or Services (such as features used and content viewed);
   • Device information (such as hardware model and serial number, IP addresses). File and app names and version, GPS location, IMEI number and advertising identifiers or any information that may indicate device or app modification);
   • Personal data you enter in messages when you use our in-app communication features; and personal data that may be captured through your interaction with us, our agents, in-vehicle audio and/or video recording during a charge.
   • Our in vehicle applications or devices :
     1. We may install in-vehicle audio and/or video recording applications or device to promote the safety and security of our driver and consumers
     2. Your Personal Data may be captured in these audio and/or video recording. Where in-vehicle audio and/or video recordings are made, such recordings are collected, processed, used and stored in a manner in accordance with this Privacy Notice and applicable laws.

3. How we use your Personal Data

4. Use of Personal Data We will only use your Personal Data for the following purpose set out in the list below.

Providing services and features

Your Personal Data will be used to provide, personalise, maintain and improve our Apps, Websites and Services. This includes using your Personal Data to:

• Engage you to provide you with Services across our various business verticals;
• Create, administer and update your account;
• Process, manage or verify your eligibility for or application of Services, promotions, rewards and subscription with Beecharge;
• Conduct due diligence checks and risk assessments / analysis;
• Verify your identify and age (when necessary);
• Validate your charge and process payment;
• Offer, obtain, provide, facilitate or maintain insurance or financing solutions;
• Track the process of your charge and detect abnormal charge variations;
• Personalise your Apps experience (such as to recommend products and services relevant to you, identify your preferences or otherwise personalise your experience with Beecharge);
• Make your experience more seamless, such as automatically filling in your registration information (such as your name or phone number) from one Service to another Service or when you participate in our surveys:
• Perform internal operations necessary to provide our Services, including troubleshooting software bugs and operational problems, conducting data analysis, testing and monitoring and analysing usage and activity trend;
• Protect the security or integrity of the Services and any facilities or equipment used to make the Service available;
• Enable communications between our users;
• Invite you to participate in our surveys and studies;
• Enable our partners to manage and allocate fleet resources;

1. Safety and Security We use your data to ensure the safety and security of our Services and all users. This includes:

   • Screening driver/electrician before enabling their use of our Services
   • Identify improper handling techniques of charger and your car parts;
   • Verifying your identity when you log into Beecharge App;
   • Using device, location, profile, usage and other Personal Data to prevent, detect and combat fraud and unsafe activities;
   • Monitoring compliance with our terms and conditions and policies.

2. User support We use Personal Data to resolve user support issues. For example, we may :

   • Investigate and address concerns;
   • Monitor and improve our user support responses;
   • Respond to questions, comments and feedback; and
   • Inform you about steps taken to resolve user support issues .

3. Research and development and security We may use the Personal Data we collect for testing, research, analysis and produce development. This allow us to understand and analyst your needs and preferences, protect your Personal Data, improve and enhance the safety and security of our Services, develop new features, products and services, and facilitate development of insurance and finance solutions.

4. Legal purposes We may use the Personal Data we collect for legal purposes, such as to investigate and resolve claims, or disputes, detect/prevent/prosecute crime, or as allowed or required by applicable law.

We may also use your Personal Data when we are required, advised, recommended, expected or requested to do so by our legal advisors or any local or foreign legal, regulatory, governmental or other authority.

For example, we may use your Personal Data to:

• Comply with court orders or other legal, governmental or regulatory requirements;
• Enforce our Terms of Service or other agreements; and
• Protect our rights or property in the event of a claim or dispute.

1. Marketing and Content Updates You will receive marketing and new content communications from us if you have created an account and chosen to opt into receiving those communications. From time to time we may make suggestions and recommendations to you about goods or services that may be of interest to you.

2. Change of Purpose We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

3. Your rights and how you are protected by us

4. What Control Do I Have Over Beecharge Use Of My Personal Data? You may delete your account at any time - this will remove your account page from our systems and our related software. We do not guarantee the ability to delete all stored data. If you would like us to delete/correct personally identifiable data, let us know and we will action your request as soon as practicable. Your account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and by signing off after you have finished accessing your account. You can access information associated with your account by logging into your account you created with us. Your account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and by signing off after you have finished accessing your account.

5. How Does Beecharge Protect Customers' Personal Data? We are concerned with keeping your data secure and protecting it from inappropriate disclosure. We implement a variety of security measures to ensure the security of your Personal Data on our systems, including We implement certain security measures to ensure the security of your Personal Data on our systems, including data encryption in transit and also at rest.. Any Personal Data collected by us is only accessible by a limited number of employees who have special access rights to such systems and are bound by obligations of confidentiality. If and when we use subcontractors to store your data, we will not relinquish control of your Personal Data or expose it to security risks that would not have arisen had the data remained in our possession. However, unfortunately no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Beecharge to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Data, we cannot ensure or warrant the security of any Personal Data you transmit to us. Any such transmission is done at your own risk. If you believe that your interaction with us is no longer secure, please contact us.

6. Opting Out Of Marketing Promotions You can ask us to stop sending you marketing messages at any time by You can ask us to stop sending you marketing messages at any time by clicking on Unsubscribe on the email.. Where you opt out of receiving these marketing messages, we will continue to retain other Personal Data provided to us as a result of interactions with us not related to your marketing preferences.

7. How to Request your Data and the Process for Obtaining it You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, if your request is clearly unfounded, we could refuse to comply with your request. We may need to request specific information from you to help us confirm your identity and ensure you have the right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

8. Your data and third parties

9. Will We Share Your Data With Third Parties? We may also share Personal Data with interested parties in the event that Beecharge anticipates a change in control or the acquisition of all or part of our business or assets or with interested parties in connection with the licensing of our technology. If Beecharge is sold or makes a sale or transfer, we may, in our sole discretion, transfer, sell or assign your Personal Data to a third party as part of or in connection with that transaction. Upon such transfer, the Privacy Policy of the acquiring entity may govern the further use of your Personal Data. In all other situations your data will still remain protected in accordance with this Privacy Policy (as amended from time to time). We may share your Personal Data at any time if required for legal reasons or in order to enforce our terms or this Privacy Policy.

10. How long will we retain your data for? We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

11. Age limit for our users You must not use Beecharge unless you are aged 18 or older. If you are under 18 and you access Beecharge by lying about your age, you must immediately stop using Beecharge. This service is not intended for children and we do not knowingly collect data relating to children.

12. International transfer of data Your information may be stored and processed in Singapore or other countries or jurisdictions outside Singapore where Beecharge has facilities. We are currently storing data in Singapore and so, by using Beecharge, you are permitting and consenting to the transfer of information, including Personal Data, outside of Singapore.

13. Notification of changes and acceptance of policy We keep our Privacy Policy under review and will place any updates on this webpage. This version is dated XXX. By using Beecharge, you consent to the collection and use of data by us as set out in this Privacy Policy. Continued access or use of Beecharge shall constitute your express acceptance of any modifications to this Privacy Policy.

14. Interpretation All uses of the word "including" mean "including but not limited to" and the enumerated examples are not intended to in any way limit the term which they serve to illustrate. Any email addresses set out in this policy may be used solely for the purpose for which they are stated to be provided, and any unrelated correspondence will be ignored. Unless otherwise required by law, we reserve the right to not respond to emails, even if they relate to a legitimate subject matter for which we have provided an email address. As a matter of common sense, you are more likely to get a reply if your request or question is polite, reasonable and there is no relatively obvious other way to deal with or answer your concern or question (e.g. FAQs, other areas of our website etc.). Our staff are not authorised to contract on behalf of Beecharge, waive rights or make representations (whether contractual or otherwise). If anything contained in an email from a Beecharge address contradicts anything in this policy, our terms or any official public announcement on our website, or is inconsistent with or amounts to a waiver of any Beecharge rights, the email content shall be read down to grant precedence to the latter. The only exception to this is genuine correspondence expressed to be from the Charge Fairy Limited legal department.

15. Terms of Use Please also see our Terms of Use https://beecharge.net/user-terms.html which set out the terms, disclaimers, and limitations of liability governing your use of Beecharge.